Alpaca Huacaya WHITE Stuffed Animals Handmade Soft Toys

información de entrega

Fast shipping with DHL: Delivery time is 7 to 12 working days.
Worldwide shipping

Política de devoluciones

Returns & Exchanges If you’re not completely satisfied with the quality, fit or size of any item, you can return or exchange it within 6 days of receipt. Please note the following guidelines:

* Most of our items are handmade and therefore unique for each client. We can only offer refunds when the item you received is: (1) damaged or (2) a different model from what you had ordered. For any problems with size and for all other reasons you can request an exchange that will be processed promptly.

* Return or exchange of any item must be completed within 6 days of receipt. Any item returned for a refund or exchange must be in brand new condition, identical to the condition we shipped it to you.

* Before returning any item, please fill out our Return/Exchange form for a Return Merchandise Authorization (Customer Support).

* Items which are returned to us without our approval or a Customer Support number, will not be accepted.

* Please carefully repack your order and ship back to Peruvianfootprints.com via a carrier that provides tracking information so that we can verify shipping and delivery.

* We are not responsible for damage caused to a returned or exchanged hat due to improper return packaging.

* Shipping charges are non-refundable unless the return/exchange is the result of our error. For exchanges that are not the result of our error, buyer must pay re-shipping costs.

* Once your return is received and inspected by our fulfillment center (usually within 3 business days of receipt), your replacement/refund will be processed.

* Please note that depending on your credit card company, it may take an additional 3-4 weeks after your credit is applied for it to post to your account.