Artesian-Nook

Thank you for choosing our handcrafted motorcycle bells. Each piece is unique and made to order, which means we do not maintain stock. Due to the personalized nature of our products, we do not accept returns for change of mind.

We only accept replacements under the following conditions:

1. Damaged or defective product:
• If your product arrives damaged due to manufacturing or shipping, please contact us within3 business days of receiving your package.
• You must provide clear photos showing the damage to the product and, if possible, the packaging.
2. Replacement process:
• For orders within the USA: If the return is approved, we may request the damaged product to be sent back to us (we will provide instructions), and we will craft and ship a replacement at no additional cost.
• For international orders: To avoid unnecessary costs and delays, we do not require the damaged product to be returned. Customers may keep or dispose of the damaged item as they see fit. Once we verify the photos and approve the case, we will craft and ship a replacement at no additional cost.
3. No refunds: Instead of monetary refunds, we are committed to replacing your product with a new handcrafted piece.

Important Note:

• Please ensure that all order details (design, size, etc.) are correct before confirming your purchase.
• We carefully package each shipment, but we recommend inspecting the package upon delivery and reporting any damage as soon as possible.

If you have any questions or need assistance, please don't hesitate to contact us.Your satisfaction is our priority!